All programs will be custom designed to the specific needs of your company or organizational culture.

It can be a conscious or unconscious decision to fall into, or even worst, create a ditch in your life or career. It is sad, but true, that a majority of individuals are trapped in a DITCH. Ditch…? No way, you think, but that ditch, in many cases, is better known as a ‘rut,’ which has been painfully hollowed out slowly over the years by stagnation, confusion, insecurity, depression, and worse, denial. Peering at the world from their mental burrows, these individuals may see no light at the end of the tunnel. Remember, just as a meteorologist can identify the warning signs of a storm, and we to can become informed and aware, therefore, recognizing the warning signs of a DITCH.

Once we recognize that we may be headed into a rut (ditch), instead of dwelling in a pit of our own fear, we can discover the positive values and characteristics of our true NICHE. Yes, we can develop a maintenance program to ensure that we stay out a future ditch in our life, career, or the workplace.

In this presentation, the participants will learn to appreciate self-development by learning how to LAUGH at themselves, fall in LOVE with themselves, and become successful BECAUSE of themselves.

How is it that some individuals make it look so easy in the areas of persuasion and negotiation? Then there are those who seem to have difficulty in these areas. Studying and mastering these disciplines can be very rewarding.

First of all, you may be familiar with the phrase, “Knowledge is Power.” This statement as much value, but let us take the meaning to its next level. Knowledge is power only when your recognize the fact that “Applied knowledge is power.”

Please remember that selling is ‘not’ an art, it is a discipline. Mastering the basics of persuasion and negotiation can be achieved by mastering certain disciplines, skills, and techniques.

Myth: Top Persuaders and Salespeople are born.

Reality: Top Persuaders and Salespeople are disciplined.

In this program participants will learn to focus their present skills and discover ways to improve them. Learning the definition of persuasion and sales to be: “Helping people make decisions that are good for them.” Participants will be given proven “How To” techniques that will become basic “Tools” for their professional trade. In these workshops, while learning the essentials for success, you will have a fun, and exciting learning experience. Hundreds of individuals have benefited from these high-energy workshops. Discipline allows us to master the basics and experience success.

Consider the following: Any investment we make in teaching members of the company how to treat customers will out perform all other investments we make for the organization. Companies need to realize that it takes happy and skilled personnel to create and support a quality customer service environment.

Thoughts and questions we must consider in evaluating the service we provide our customers:

1. The present attitude of all members of the team will determine future of the company.
2. Is our environment boring or are we having fun serving our customers?
3. When we say that we are there for the customer, are we?
4. Never assume that everyone understands what is expected of him or her.

We must answer our team’s desires to perform by providing the tools they need to do the right thing every time. Much can be accomplished by helping each member of the team to become more self-managed, skilled, and accountable. As a result we will ensure commitment, loyalty, and a sense of empowerment throughout the organization.

This program will focus on effective ways to foster positive company cultures that will demand nothing but the best from everyone. Participants will learn how to build customer relationships that will allow the customer to return with a “Smile.”

If I had known then what I know now, I would have responded better to ensure there
would be no regrets or guilt. Remaining Teachable plays, a major role in the success of
Inclusion. Inclusion (Diversity) must be brought to the attention of every individual within
the company to ensure survival, growth, and success. Yes, our demographics are
changing at a very rapid pace; planning to be ready for all the internal and external
customers is the key? Every individual of the team is looking for a place at the table
where they are accepted, have a voice and to be heard.
Inclusion (Diversity) is introduced in a three-phase process:

1.) The AWARENESS
2.) The PROCESS
3.) The IMPLEMENTATION

These phases can be introduced in a positive and non-threatening format. This will
encourage and help all participants to take ownership. We want all participants to
discover what they’re doing right and seek better ways of doing them. Developing a
maintenance type program that will allow the members of the TEAM to maximize each
other’s values, experiences, and commonalities.

As individuals, we choose to build our lives on negatives or positives. We no longer have the luxury of waiting until something happens. Yes, we all have a ‘backpack,’ and throughout our lives we fill it with values that will shape our future. We must make choices and understand that whatever choice we do make, we draw from our ‘backpack,’ the values that will carry us to a level of success. Remembering that whatever choices we do make, there will be consequences.

As parents, educators, and employers, we are continuously fighting a dropout epidemic in our homes, schools, and workplaces. The good news is that we can cut the percentage of those who are thinking of dropping out and help make a difference in their lives. In this positive and High-Energy program the participants will learn steps to fill their backpack with positives, and not negatives. It will encourage individuals to commit, and will create the desire to master change; therefore, becoming self-motivated and self-managed.